Contact Us

Our contact details:

Maria Weafer
Naas, Co Kildare
Ireland

Ph: +353 - 851117404

Email: maria@va-assistant.com
Email: mariavirtualadmin@gmail.com

Prices

Our charges are as follows:

Hourly Rates
· Competitive hourly rate. Additional time is charged at 15 minute increments.
· We will be happy to provide you with a quotation based on your specific requirements.
· Any postage/materials incurred will be charged at cost.

Standard pricing (ad-hoc assignments)
Word Processing documents
· prices start from
€8.00 first page plus €4.50 for additional full pages.

Power Point Presentations
€3.50 per basic slide
€8.00 per advanced slide
Handouts and Speaker notes printed at €1.00 per sheet
· Spreadsheets and Database Publishing Rates:
Please contact us for a competitive quote.

Please note:
Additional premium of €5.00 per page will be incurred for advanced formatting including tables, graphs, charts, etc. Rate will be confirmed prior to commencement.

Call Handling:
€30 per month for a maximum of 10 messages taken. After ten messages, the cost is €1.50 per call taken / message sent.

Customer Service Calls
For any calls you require us to make on your behalf, the charge is €1.20 per call to any landline and €1.50 to any mobile phone. (max call duration 2 minutes). Charges for longer calls can be negotiated.

Function Attendance:
€170 per half day and €250 per full day

A 50% prepayment for the first assignment may be requested. We invoice on the date of finishing each assignment or monthly – all invoices to be paid within 5 days of invoice date.
Payment can be made by cheque or bank transfer.

What We do

Our service includes:

Call Handling – “you get your work done, while we handle your calls”
Messages are taken on behalf of the client and the message is sent directly to the client via text or email, whichever the client prefers.

We can also take care of your customer service follow up calls to clients and potential clients.
In addition, should you require assistance with debt collection, we can handle the calls to your debtors on your behalf – (note, we are not a debt collection service and do not aggressively chase payments – we simply phone your debtors with reminder calls)

Typing

• We will take your Dictaphone tapes to be typed, or handwritten notes or will take receipt of typed documents for editing etc.

General Administration – “use us on an ongoing or an ad hoc basis”

• Word processing (all correspondence, merges, proposals, contracts, etc)
• Business letters (creating, editing, formatting)
• Contact management (maintain database, client mailings)
• Report preparation
• Design and develop menus, bulletins, posters and notices
• Design and create forms, questionnaires, evaluations, etc.
• Bulk Mailings
• Envelope stuffing
• Mailing labels
• Customer Service (follow up calls, etc)
• General typing (notes, meeting minutes, etc)

Marketing Support

• PowerPoint presentations (design, develop, update, handouts, slideshows)
• Publishing & printing (newsletters, flyers, advertisements, brochures, etc.)
• Prepare manuals, binders, folders and other materials.

Event Management – all marketing, co-ordination, organisation and administration of events.

Project Management Function Attendance

• If you are holding a function and need a person to attend to customers / clients, meet and greet, pass out leaflets, market the company etc, we can attend with your staff or on your behalf.

Virtual Administration Services

A Virtual Assistant (VA) is a highly-trained independent entrepreneur who provides a
myriad of business support services virtually via phone, fax and internet based
technology to support and meet the growing needs of businesses worldwide.

Partnering with a VA reduces stress, protects cash flow, eliminates administrative
hassles, and enables business people to find the success they originally set out to
achieve.

A VA is your right hand person helping you to succeed in your business.

Small business owners can avail of the many excellent services that are offered by a virtual assistant to help with the normal daily administrative tasks, for example call handling, word processing, marketing and many additional administrative areas.

There are very many advantages to using a virtual assistant. Because virtual assistant services are only used as and when they are needed, there are no full time employee expenses associated with their use. No monthly salary, no statutory employers insurance contributions, no sick pay and holiday pay and importantly no need for expensive office space and equipment. You get all the benefits of a fully staffed professional office with none of the associated overhead costs!

Virtual Administration Services allows you the flexibility of knowing that your administrative tasks are being handled correctly and are up to date without the expense of having a full time administrator / receptionist on duty at all times. When you contact us, we will agree a timescale in which the work should be completed. We are available 24/7 all year, so we are in a unique position, which enables us greater flexibility for deadlines. We can cater for rush jobs where possible.

We can provide full administration services for small companies and sole traders and backup administration services for medium sized companies.